Technical Support

Jurat operates securely and conveniently from a web server and all user access is via web browser. This provides individual clients with flexible delivery options for front end users:

• Installed on your internal network and managed by your IT group.
  Jurat installs easily on most standard servers (web and database) - see Client Installation - Server for technical details.
    
• Installed on Jurat’s hosting servers.
  Located in Calgary, Australia and Europe Jurat has servers with highly qualified and secure Tier 1 Co-Location providers (details available upon request). Note we own and manage our own servers.

 Within our hosted environment, Jurat offers the choice of a rental facility (providing cost flexibility) or an application management function,    similar to that of your own IT group.

With either option, Jurat technical staff manage and support the application whileproviding security for your data at all times.

All support requests must be directed to support@juratsoftware.com, or you may use our convenient online form to request assistance.